Information that we collect from you
When you visit our website, complete our membership, become a service user or attend an event you will be asked to provide certain information about yourself including name and contact details. We may also collect information about your website usage, and we may collect information from emails or letters we receive from you.
Use of your informationYour information will enable us to provide you with updates about our work. We may also use and analyse the information we collect so that we can administer, support, improve, and develop our services.The information you provide us will be held on our secure database in the UK and may be accessed by or given to our staff and third parties who act on our behalf for the sole purpose of supporting our work.If you have given your consent, we may use your information to contact you by post, telephone, email or text message, we may ask you for your views on our work and to notify you of important changes or developments to the site and our services. You may withdraw your consent at any time by contacting us.If you have given your consent, we may allow carefully selected third parties to contact you occasionally by email about products or services which may be of interest to you. You may withdraw your consent at any time by contacting us.We may also pass aggregated information on the usage of our site/database to third parties for analysis purposes, but this will not include information that can be used to identify you.Unless required to do so by law we will not otherwise share, sell, or distribute any of the information you provide to us without your consent.
Security and data retentionIndustry standard security measures are employed to protect your information from, unauthorised access; unlawful processing; accidental loss, destruction, or damage. We will retain your information for a reasonable period or if the law requires. If you, at any time, wish for your details to be removed from our database please contact us.
Access and updatingYou are entitled to see all the information held about you, and you may request changes to ensure the information is accurate, up to date, and relevant.