Lancashire BME Network are committed to respecting your privacy and ensuring your personal information is processed in accordance with all the applicable laws and regulation.
This Privacy Notice explains what to expect when Lancashire BME Network collects and uses your personal information.
The Data Protection Act 2018 give you the right:
- To request, and securely obtain, copies of the personal information Lancashire BME Network holds about you.
- To correct or update your personal information processed by Lancashire BME Network.
You can make this request to any member of staff by telephone, by post (Lancashire BME Network, Suite 405, Daisyfield Business Centre, Appleby Street, Blackburn, BB1 3BL) or by email (firstname.lastname@example.org).
If you would like further information, please contact us by email or post (addressed to Data Protection Officer) or by phone and ask for the Data Protection Officer.
How we collect personal information about you
When you interact with LBN we might collect personal information from you. There are several occasions when this could happen, for example if you: enquire about our activities, are referred to us by another agency and they have a lawful basis for which they can process your personal information, make a donation to us, register for an event, access a service or project, apply for a job or volunteer opportunity, or otherwise provide us with personal information. This could happen when you phone us, go onto our website, interact with our social media pages, email us or in person.
In addition, we may use the Royal Mail’s postcode finder to check the accuracy of the address we hold, and we may collect information made available publicly by the Charity Commission, Companies House or information that has been published online.
Why we collect your personal information
We collect personal information from you:
- To provide you with services or allow you access to one of our projects.
- To help us plan and manage our services.
- To keep you informed about our work, projects, partnership and employment opportunities.
The personal information that we collect
- Personal identifiers such as name and date of birth
- Contact details such as postal address, post code, email address, telephone number
- Financial details for payment received or made
Any other personal information and special categories of personal information will be collected as required specifically by the services/projects you need access to.
Special categories (sensitive) personal data
Data Protection law recognises some information as special categories of personal data. This includes, but is not limited to, information which reveals your religious beliefs, health information, race or ethnic origin.
Lancashire BME Network will always treat any special categories of personal information with the greatest care and process the information in accordance with Data Protection law.
Email Marketing: we will ask for your permission to contact you by email for marketing purposes.
Lancashire BME Network is committed to respecting your choice to receive marketing communication. You can update your permission and contact preferences at any time; to request this, contact us using the details listed above. This won’t affect your access to any of our services.
Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites to collect basic information. Information collected by cookies and web beacons is not personally identifiable.
We do use necessary cookies to help make the website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
We also use third party add-ons to our site to help us analyse how our visitors use the site. The cookies collect information in an anonymous form, including things such as the number of visitors to the site, where visitors have come to the site from, and the areas of the website they visited. This information helps us better understand our audience and improve the services we offer.
Who we share your information with
We will only share personal information which is either consented to, or necessary by law.
We monitor information security compliance and have written contracts which obligate our partners or third-party providers to process your personal information only on our instructions and in accordance with applicable data protection and privacy laws.
How long we keep your data
Lancashire BME Network will only keep your personal information for as long as it is required and in accordance with statutory requirements.
The Data Protection Act 2018 gives you the right:
- To request Lancashire BME Network to stop using your personal information for marketing purposes or for any other purpose, where there is no legal requirement for continued processing or it is not necessary by law.
Reporting concerns or compliments
Please contact us if you wish to raise a concern about Lancashire BME Network’s handling of your personal information or compliment what you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data and in accordance with statutory requirements.
Changes to this privacy notice
Lancashire BME Network will review this privacy notice regularly and may update it at any time, for example, in the event of changes in law or how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide a prominent notice on our website or send you a notification.